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How buy188 Handles Your Personal Information

Your account data, payment details and browsing activity on buy188 are handled with clear rules — we collect only what we need, we store it securely, and we never sell it to third parties.

No data selling to third partiesDANA, OVO, GoPay payment data protectedAccount deletion available on requestSSL-encrypted data storageContact us to access your records
buy188 How buy188 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply SSL encryption across the site and within our account systems so data in transit — including any wallet reference numbers linked to DANA, OVO or GoPay transactions — is not readable in plain text. Your account login is protected by an OTP verification step, which means a code is sent to your registered contact before any sensitive change is processed. Players in Palembang and elsewhere in Indonesia access the same encrypted environment.

SSL Encryption

All data moving between your browser and our servers travels over an SSL-encrypted connection. This covers your account details, session tokens and any payment reference numbers tied to your e-wallet.

OTP Account Verification

Sensitive account actions — password changes, withdrawal method updates — require OTP confirmation sent to your registered number. This step prevents unauthorised changes even if your login credentials are compromised.

Cookie Policy

We use session cookies to maintain your login state and preference cookies to remember your settings. We do not use cookies to store payment credentials or to track activity outside the buy188 site.

Data Retention and Deletion

We keep your account records while your account is active. Submit a verified deletion request via live chat or email and we will confirm removal from active storage within the timeframe set out in your request response.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or remove any personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat on the site, by email, or through the account help section inside your wallet dashboard. We aim to respond to all data-related requests promptly and will confirm receipt of your request in writing.

Live Chat Start a chat session from the buy188 site to raise a data access or correction request. Our team will confirm your identity before making any changes to your account records.
Email Support Send your data request to our support email address listed in the account help section. Include your registered email and a brief description of what you need reviewed or removed.
Account Help Section Log in and navigate to the account help section to submit a data inquiry directly from your dashboard. This route links your request to your account automatically for faster processing.

Your Privacy Rights — Common Questions

Here are the questions we hear most often about how your data is handled on buy188. If your question is not covered below, contact our support team directly through live chat or the account help section.

We collect your name, email address, contact number and the payment method you register — such as DANA, OVO or GoPay. Device and session data is also collected to secure your account.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO and GoPay to complete transactions. Those processors handle your data under their own privacy obligations.

Start a live chat session or send a request to our support email listed in the account help section. We will verify your identity and provide a summary of the data we hold on your account.

Yes. Submit a verified deletion request via live chat or email. Once we confirm your identity, we remove your personal records from active storage and notify you when the process is complete.

We store only a transaction reference, not your wallet PIN or password. All data in transit is SSL-encrypted. Your e-wallet credentials stay with your payment provider and never pass through our servers.

We use session and preference cookies to keep your account state and settings. We do not use cookies to track off-site activity. You can adjust cookie settings through your browser at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.